These terms apply when you use the Vantar website, app or venue workspace. By using Vantar you agree to them. If you use Vantarfor a business, you agree on that business’s behalf.
What Vantar is
Vantar is a platform that lets sports venues list their facilities and take bookings, and lets players find and book them. When you book, your booking is with the venue. The venue runs the facility and is responsible for it; Vantarprovides the booking and payment tools.
Accounts
- Give accurate details and keep your sign-in secure. You are responsible for activity on your account.
- Venue owners are responsible for the people they invite to their team and the access they give them.
- We may suspend an account that breaks these terms or puts others at risk.
Bookings and payments for players
- Prices are set by each venue and shown before you pay. Vantar adds no booking fee for players.
- A slot is held for a short time while you pay. If payment does not complete, the slot is released.
- A booking is confirmed only once payment succeeds, or once the venue records it on its desk.
- Payments are processed by Paystack under its own terms.
- Cancellation and refunds follow the venue’s cancellation rule shown before you pay. If a venue cancels your paid booking, you are entitled to a refund.
- Follow the venue’s rules on site. The venue may refuse entry to anyone who breaks them.
For venues
- Your listing must be accurate: facilities, photos, hours, prices and rules. We review venues before they go live and may decline or remove a listing.
- Honour the bookings made through Vantar. If you must cancel a paid booking, the player is refunded.
- Online payments are split by Paystack when they are made: your share goes to your bank account, and our commission to us. The commission rate is agreed with you before you go live and may change with notice.
- You are responsible for your facility, its safety, your staff, and your own taxes and permits.
Acceptable use
Do not misuse Vantar: no false listings or bookings, no attempts to get around payments, no harassment, no scraping, and no interfering with the service or other people’s accounts.
Our content
The Vantar name, logo, software and site content belong to us. Venues keep the rights to the photos and text they upload and let us display them to run and promote the platform.
Liability
We work to keep Vantaravailable and accurate but cannot promise it will always be uninterrupted or error-free. We are not responsible for what happens at a venue, which is the venue’s responsibility. To the extent the law allows, our total liability to you is limited to the fees you paid through Vantar in the three months before the claim. Nothing here limits rights you have that cannot be limited by law.
Changes and ending
We may update these terms and will tell you about important changes. You can stop using Vantar and ask us to close your account at any time; bookings already made still follow these terms.
Law
These terms are governed by the laws of the Federal Republic of Nigeria, and the courts of the Federal Capital Territory, Abuja have jurisdiction.
Contact
support@vantarsports.com. See also our privacy policy.